FAQ

Got a question about Semranko? Let's settle it, honestly.

Search by topic or question. The answers here reflect the product and billing behavior available today.

General

General questions

5 answers

Tracking & Features

Tracking & Features questions

6 answers

Billing & Credits

Billing & Credits questions

6 answers

Account

Account questions

5 answers

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For account, billing, or product questions that are specific to your workspace, contact the Semranko team.

Got a question about Semranko? Let's settle it, honestly.

General questions

What is Semranko?

What does the Free plan include?

Can I upgrade later?

What is the Custom plan?

What makes Semranko different from all-in-one SEO suites?

Tracking & Features questions

How often are rankings updated?

Can I deactivate a keyword?

What happens when I delete a keyword?

How does Competitor Spy work?

Does Semranko track AI Overviews?

Does Semranko track rankings by city or device?

Billing & Credits questions

What are credits?

What happens to my credits if I cancel?

What are the contract terms?

Do you charge GST?

How does annual billing work?

Can I pay in USD?

Account questions

How do I cancel my subscription?

What happens if I do not renew?

Do I need a credit card to sign up?

Can I run multiple projects under one account?

Is my account data shared with other users?

We're here to help with your account.

Got a question about Semranko? Let's settle it, honestly.

General questions

What is Semranko?

What does the Free plan include?

Can I upgrade later?

What is the Custom plan?

What makes Semranko different from all-in-one SEO suites?

Tracking & Features questions

How often are rankings updated?

Can I deactivate a keyword?

What happens when I delete a keyword?

How does Competitor Spy work?

Does Semranko track AI Overviews?

Does Semranko track rankings by city or device?

Billing & Credits questions

What are credits?

What happens to my credits if I cancel?

What are the contract terms?

Do you charge GST?

How does annual billing work?

Can I pay in USD?

Account questions

How do I cancel my subscription?

What happens if I do not renew?

Do I need a credit card to sign up?

Can I run multiple projects under one account?

Is my account data shared with other users?

We're here to help with your account.